Last Updated: [Date]
At MyWindowsCleaner LTD, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app, services, and website. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
We collect different types of information to provide and improve our services to you. The types of data we collect include:
We use Firebase services to enhance the functionality and security of our app. Below is an overview of data collected and its purpose:
| Data Collected | Purpose | Shared with Third Parties |
|---|---|---|
| Email Address | Authentication | No |
| Phone Number | Authentication | No |
| Crash Data | Debugging | Yes (Firebase Crashlytics) |
| Device Information (ID) | Analytics, FCM (Firebase Cloud Messaging) | Yes (Firebase Analytics) |
| Approximate Location | Analytics | Yes (Firebase Analytics) |
For more details on how Firebase handles your data, please refer to the Firebase Privacy and Security Policy.
When you register with MyWindowsCleaner LTD, we collect your address and phone number to enhance our services and provide seamless communication. Here's how we use this information:
| Data Collected | Purpose | Shared with Third Parties |
|---|---|---|
| Address | Ensures we cover your area and allows us to provide our cleaning services at your specified location. | No |
| Phone Number |
Used to send notifications, including: - When our specialist is on the way. - If a job is cancelled or rescheduled. - Changes to your booking's time or date. - Emergency communication about your booking. |
No |
If you do not want your phone number to be used for these purposes, please contact us at info@mywindowscleaner.com or call 07778782626. We will ensure your phone number is excluded from these communications while maintaining the functionality of your account.
We use Firebase Authentication to handle user authentication. We do not store passwords in our database. Firebase securely manages your account credentials, including your password, and ensures encryption during storage.
We use the information we collect in the following ways:
We do not sell, rent, or trade your personal information. However, we may share your information with trusted third-party service providers and comply with legal obligations when necessary.
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
You have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, please contact us using the information provided below.
We use appropriate security measures to protect your data. However, no data transmission or storage is 100% secure, and we cannot guarantee absolute security.
We comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) where applicable to ensure your personal data is processed lawfully, securely, and transparently.
We may update this policy periodically. We will notify you of significant changes by posting the updated version on our website.
If you have any questions or concerns, please contact us at:
MyWindowsCleaner LTD